Privacy Policy – Kompanjie Films (Pty)

Kompanjie Films (Pty) Ltd (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa.This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website, services, and communication platforms.

‍1. Information We Collect
‍We collect personal information that you voluntarily provide to us when you:Submit a contact formEnquire about our servicesCommunicate with us via email, WhatsApp, or social platformsSubscribe to our newsletter (when activated)
‍Personal Information Collected
‍This may include:
Full name
Email address
Phone number
Company name
Project details or portfolio submissions
WhatsApp messages and communication content
IP address
Cookie and usage data
We do not collect ID numbers, payment details, or banking information via this website.

‍2. Information Automatically Collected
‍When you visit our website, certain information is collected automatically through:
‍Google Analytics
Meta (Facebook) Pixel
Webflow Forms & Hosting
‍This may include:IP addressBrowser type
Device typePages visitedTime spent on pagesReferring URLsThis information is used strictly for performance tracking, audience insights, and marketing optimisation.

‍3. How We Use Your Information
‍We process your personal information for the following purposes:
To respond to enquiries
To provide services
To communicate project updates
To improve our website and servicesTo send newsletters and marketing communications (where consent is given)
To analyse site traffic and campaign performance
We only process what is necessary and relevant for our business operations.

‍4. Legal Basis for Processing (POPIA Compliance)
‍We process your personal information based on:
Your consent
‍The performance of a contract
‍Our legitimate business interests
‍Legal and regulatory obligations
You may withdraw consent at any time by contacting us.

‍5. Sharing of Personal Information
‍We do not sell or trade your personal information.
We may share limited information with:
Our internal CRM systems
‍Website hosting providers (Webflow)
Analytics and advertising platforms (Google, Meta)
All third parties are required to comply with data protection standards.

‍6. Data Storage & Security
‍We take reasonable technical and organisational measures to safeguard your personal information from:
Loss
Misuse
Unauthorised access
Disclosure
Alteration
However, no online system is completely secure and data transmission is at your own risk.

‍7. Cookies & Tracking Technologies
‍We use cookies and tracking tools to:
Improve website performance
Track user behaviour
Measure campaign effectiveness
You can disable cookies through your browser settings.

‍8. Newsletter Communications
‍When activated, our newsletter will be sent only to users who explicitly opt in. You may unsubscribe at any time via the link in our emails or by contacting us directly.
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‍9. Third-Party Websites
‍Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage users to review their respective policies.

‍10. Your Rights Under POPIA
‍You have the right to:
Access your personal information
Request correction or deletion
Object to processing
Withdraw consent
Lodge a complaint with the Information Regulator of South Africa

‍11. Data Retention
‍We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

‍12. Updates to This Policy
‍We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date.

‍13. Contact Information
‍For any privacy-related questions, data access requests, or objections, contact:
‍Legal Contact:
juan@kompanjiefilms.com
Company: Kompanjie Films (Pty) Ltd
Country: South Africa